John Brusco

Tenants of buildings managed by John Brusco often praise the convenient Upper West Side locations and friendly neighbors. Several reviews note the buildings are spacious and well-positioned near transit and amenities. However, management frequently receives criticism for poor responsiveness, unprofessional and sometimes rude behavior, and inadequate communication methods (reliance on phone calls, lack of email accessibility). Maintenance concerns include pest infestations, heating inconsistencies, persistent leaks, and insufficient cleanliness in common areas. Safety and security issues are also noted, including homeless access and broken locks. Overall, renters advise improvements in management professionalism, responsiveness, pest control, and building upkeep to enhance tenant satisfaction.