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5537-225 West 23RD Street And 220 West 24TH Street
Corporate Owner
•2 Properties
•245 Units
•Evictions: 11
Litigation History: Yes
Review Summary for 5537-225 West 23RD Street And 220 West 24TH Street
Summarized from anonymous rental reviews on openigloo.
Tenants of buildings managed by 5537-225 West 23rd Street and 220 West 24th Street praise the great location and friendly doormen, along with generally clean and modern apartments featuring in-unit amenities. However, management responsiveness is inconsistent, with some tenants citing slow or unhelpful responses, especially concerning maintenance issues like heating failures, pest control problems (notably mice), and occasional infrastructure repairs. Noise levels and small unit sizes can impact comfort, and ongoing construction nearby is a disturbance for some. While many appreciate the well-maintained and secure environment, there are calls for improved communication, pest management, and more attentive upkeep to justify the rent levels.
Open Violations
Only open violations from the last 10 years.
Data last updated 7 days ago.
The average number of violations per unit for this owner/associates across their portfolio is better than the city.
BUILDING AVERAGE:
0.04 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
Show all
Hazardous
7
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Jun 11, 2018: § 27-2046.1 hmc: repair or replace the carbon monoxide detecting device(s). missing located at apt 3l, 3rd story, 1st apartment from south at west , section at east
Show all
Immediately hazardous
3
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Jun 11, 2018: § 27-2005 adm code & 309 m/d law abate the nuisance consisting of air conditioner obstructing egress in fire escape window in the 1st room from east located at apt 3l, 3rd story, 1st apartment from south at west , section at east
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
Show all
All Properties Associated with 5537-225 West 23RD Street And 220 West 24TH Street
/-73.996475,40.744729,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
Chelsea
225 West 23 Street, Manhattan, NY 10011
127 Units • 7 Floors
4.3(5)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 7
Litigation History: Yes
1 Year Bedbug History: No
/-73.996249,40.745002,14/640x640@2x?access_token=pk.eyJ1Ijoib3BlbmlnbG9vIiwiYSI6ImNsYjNmMjVwdzBjeHgzd21wYmJmZDB0eGYifQ.XZvZCOh51yXuDBE-I3Bg0A)
Chelsea
220 West 24 Street, Manhattan, NY 10011
118 Units • 6 Floors
3.8(6)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 4
Litigation History: Yes
1 Year Bedbug History: Yes
Reviews (11)
2.5 stars
3 weeks ago
Wanted to love it
Former Tenant
Pros:
Location is amazing and doormen are great
Cons:
The building doesn't care about issues they allowed me to live in stench of a dead man (my neighbor) without concern and it was unlivable I had to leave many times the smell was so bad, the 'laundry room' is a joke and they don't replace things, the heat never properly runs i have to take measures and email them regularly.
Advice to owner:
If you just take care of the building and tenants people will pay your high prices and more
4.12 stars
1 month ago
decent apartment in chelsea
Former Tenant
Pros:
SOME nice doormen
Clean building
Clean building
Cons:
Heating sounded insane, disrupted sleep
Sometimes felt like living in a dorm - micromanaged and weird relationship among some of the doormen
Sometimes felt like living in a dorm - micromanaged and weird relationship among some of the doormen
3.88 stars
Over 1 year ago
225 W 23
Former Tenant
Pros:
Doormen, elevator, good location, decent size apartments
Cons:
Heat doesn't always get warm enough in winter, loud facing 23rd st, sometimes laundry machines break
4.12 stars
Over 2 years ago
Very clean and modern
Former Tenant
Pros:
Clean and renovated building. Nothing feels outdated.
Cons:
Walls seem very thin. Can easily hear next door neighbors tv and upstairs neighbors footsteps.
3.88 stars
Over 2 years ago
Pros and Cons...
Former Tenant
Pros:
The doormen are awesome, the location is fantastic, and in general the building is pretty well maintained and safe.
Cons:
There was a massive leak on the K line and my ceiling collapsed. Management was really unhelpful and unresponsive and because of miscommunication I didn't have a place to stay that night. It also took a long time to repair/inspect for mold.
Advice to owner:
Take complaints seriously so they don't get worse!
4.88 stars
Over 3 years ago
Great building!
Former Tenant
Pros:
well managed and maintained building
central air
dishwasher
garbage chute
central air
dishwasher
garbage chute
Cons:
only complaint is that neighbors can be really touchy about even the slightest noise. when i would get up in the morning and leave for work, i would get noise complaints from my shoe noise…
Advice to owner:
well maintained property, genuinely loved my time in the building and am bummed the rent was raised so i had to move
4.88 stars
Over 3 years ago
Great place to live
Former Tenant
Pros:
It is a very clean and modern new building. The apartments are new and many have washer and dryer in unit.
Cons:
There is a doorman, but they don't call you when guests are there they just let them in.
3.62 stars
Over 3 years ago
MICE BREEDING GROUND
Former Tenant
Pros:
Updated apartments
Kind staff
Laundry in building
Kind staff
Laundry in building
Cons:
MICE EVERYWHERE!!!!!
Unsuccessful pest removal
Near a shelter - unsafe feeling at night
Unsuccessful pest removal
Near a shelter - unsafe feeling at night
Advice to owner:
Do a better job at managing pests and investing in your property's cleanliness. I have had mice on multiple occasions the 2 years I've lived here and it's disgusting.
3.75 stars
Over 4 years ago
Way too expensive / very small units
Former Tenant
Pros:
Very central. Most units have been renewed and include full amenities including dishwasher and laundry in unit. Doormen are very nice
Cons:
Work across the street (on a school) has been constant for 2 years and will continue, from 6am to 11pm on most days. Units are super small and largely overpriced. Management was horrible, only cared about your money. Some small progress being made but I’d still avoid renting here.
Advice to owner:
Reduce rents, tenants are robbed. Be more reactive, it takes too long to get an answer to emails. Be more considerate and human, tenants are not only bank account numbers
4.12 stars
Over 4 years ago
Good building and location
Former Tenant
Pros:
Good doormen and laundry
Cons:
I have none
4.5 stars
Over 4 years ago
Pleasant building in Chelsea!
Former Tenant
Pros:
Gut renovated, spacious, and easy access to transportation. Really nice doormen
Cons:
Not much to dislike!