Summarized from anonymous rental reviews on openigloo.
Tenants of WESTWOOD HOUSE LLC properties appreciate the prime locations and friendly on-site staff, particularly doormen and supers, who are often responsive and helpful. Buildings tend to have a quiet,safe atmosphere with good neighbors and well-managed garbage. However, the properties show signs of aging, with some concerns about outdated and occasionally dirty common areas, intermittent heating issues, and occasional pest sightings. Elevator reliability and front desk availability vary, with some disappointment over limited 24/7 security presence. While management is generally timely with maintenance, responsiveness from the leasing office can be inconsistent, prompting suggestions for more tenant-focused care and building upgrades.
The average number of violations per unit for this owner/associates across their portfolio is better than the city.
BUILDING AVERAGE:
Less than 0.01 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
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Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
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Immediately hazardous
3
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Jul 03, 2023: hmc adm code: § 27-2017.4 abate the infestation consisting of mice in the entire apartment located at apt 2k, 2nd story, 7th apartment from north at east
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Westwood House LLC
Castle Hill
930 Pugsley Avenue, Bronx, NY 10473
331 Units • Floors
0(0)
Rent Stabilized Units: Unknown
Evictions: 0
Litigation History: No
1 Year Bedbug History: No
Upper West Side
50 West 93 Street, Manhattan, NY 10025
123 Units • 8 Floors
3.9(5)
Rent Stabilized Units: Yes
Good Cause Eviction: Yes
Evictions: 3
Litigation History: Yes
1 Year Bedbug History: No
Reviews (5)
4.38 stars
2 months ago
Great neighbourhood and location
Former Tenant
Pros:
Partial doorman, but we've never had a safety or theft issue. Two elevators, so when one breaks, you've still got something. Great neighbors.
Cons:
Doorman on-site most days, but not Sunday morning
3.5 stars
5 months ago
Great location and staff
Former Tenant
Pros:
The neighborhood is quiet and location is excellent, close to Central Park, Trader Joe’s, subway, etc. The staff is great! They’re always friendly and responsive.
Cons:
The building itself is dated, the hallways and carpet could use an upgrade and sometimes are not very clean, the elevator is slow. Have seen a roach once or twice.
4.12 stars
Over 1 year ago
Overall a good location and nice spot
Former Tenant
Pros:
- Not too far from subway - Trader joes a block away - Nice shops around - Quiet area with good amt of trees - Surrounding area is clean
Cons:
- Floors are a bit dirty in lobby / elevators
4.5 stars
Over 2 years ago
Hidden gem, great location, good management
Former Tenant
Pros:
+ Central location between Central Park and Trader Joe’s and many other stores, 5-10min to both side of the subway. + Super and doorman are kind and responsive. Maintenance requests are taken care of within 2 days. Never lost a package because the doorman is always there. + I live in a renovated 3B2B unit. Amenities are nice (dishwasher, fridge, washer and dryer). Water pressure is acceptable. Toilets never clog. + Relatively clean. Building has a tenant committee and community book shelves.
Cons:
- Neighbors can be loud sometimes. I complained to the super once and it’s fine now. - There may be roaches once in a while. Pesticides work. Haven’t had pest control but it’s an option. - 10 min walk to 1/2/3 line which can be a bit of a trek for commute to Columbia University. - Rent is not the cheapest for the space you get, but it’s the UWS / Manhattan.
Advice to owner:
The leasing office isn’t the most responsive or friendly to deal with, but I like all the other building staff.
3 stars
Over 4 years ago
Has a great location!
Former Tenant
Pros:
The building is so close to Central Park, you can see it from some of the units. This apartment building is also close to Columbus ave with lots of shops and restaurants. The front desk staff are amazing and super friendly.
Cons:
The building is old and definitely starting to feel like it. The halls always smell, the lighting is dim and the elevators are always breaking down (I avoided the left elevator for almost a year). The units themselves look great, until you start using the appliances (the kitchens are just show kitchens and practically useless. All of the fixtures are really cheap and they break easy. The building does have a lot of smokers (weed and cigarettes) and the building management won’t do anything about it so get used to having your apartment randomly smell bad. The heat in colder months only turns on a couple of times a day so get ready for temperature fluctuations and having to wear jackets inside (building management won’t do anything about this either). The front desk is not 24/7 like they advertise (9 am - midnight on weekdays and 12 pm - 6 pm on weekends). The building management company is very stereotypical New York. Something broken in your apartment, like let’s say a gas burner (an open flame!) on your stove won’t turn off? Don’t even think about asking for help because the only thing they will do is tell you it’s not their problem or try to blame you. The walls between units are not insulated so hope you don’t live next to anyone who’s loud.
Advice to owner:
Maybe sell to a management company that cares about their tenants?