Not bad but not amazing
Pros
Relatively quiet, good neighbors
Cons
Super does not respond, the steps are filthy and have never been cleaned
Advice to the owners
You are a slum lord
Great location but poorly maintained building
Pros
Great location near grocery store, coffee shops, Harlem restaurant row, Central Park, Morningside Park, and subways. Decent value for the neighborhood and the amount of space you have.
Cons
Maintenance - it take weeks or months to get anything fixed with sometimes issues going unresolved. Residents in the building have experienced leaking ceilings for months, a collapsed wall, exploding sink, broken closets, broken door buzzers, and more. All taking far too long to fix. The super is unresponsive most of the time and requires daily and weekly reminders to get anything done, often saying something will be fixed but never actually fixing it. Resident leave leaking, smelly garbage in the hallway even though the garbage chut is 4 feet away. Garbage will pile up for days and leak all of the floors. The floors and common spaces are only cleaned a few times a year, so the building is generally filthy. Residents will stuff paper in the front door to keep it from locking, allowing anybody to enter the building without a key. There is no communication with the management company and it is up to residents to figure things out themselves like paying rent online. No instructions were given for lease renewal like when it was due or where to mail it. Water pressure and temperature is terrible. You have to run the water for 5-10 minutes to get hot water and it is the lowest water pressure I've experienced.
Advice to the owners
Clean the building regularly. Enforce garbage management. Communicate with residents. Maintain the building properly.
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