What do tenants say about Richard Mack?

Richard Mack has an average tenant rating of 4.0 out of 5 across 15 reviews.

How many violations does Richard Mack have across their portfolio?

Buildings managed by Richard Mack average 0.0 open violations per unit, fewer than the citywide average of 0.81.

Would renters recommend buildings managed by Richard Mack?

67% of tenants who reviewed buildings managed by Richard Mack would recommend living there.

How many buildings does Richard Mack own or manage?

Richard Mack owns or manages 3 buildings totalling 603 units.

Is Richard Mack on the worst landlords list?

Richard Mack has not appeared on the NYC worst landlords list.

Has Richard Mack had any evictions?

Richard Mack has 10 recorded evictions across their portfolio.

Has Richard Mack had any litigation cases?

Richard Mack has 4 housing court litigation cases across their portfolio.

Is Richard Mack responsive to tenants?

54% of tenants who reviewed a building managed by Richard Mack approve of how it is run.

Richard Mack

Head Officer·3 buildings·603 units

4.0

15 reviews

Highlights

Evictions

Litigation cases

About Richard Mack

Richard Mack is a mixed-profile head officer. Across their buildings, tenants rate them 4.0/5 across 15 reviews, with 67% recommending their buildings and 54% approving of them as an owner or associate. Their portfolio records 10 evictions, 6 open violations, and 4 litigation cases. Data last updated October 22, 2026. Associated with 3 buildings and 603 units across Brooklyn, Richard Mack is a Head Officer responsible for a portfolio that spans construction from 2017. The portfolio is concentrated in Greenpoint in Brooklyn. The buildings are primarily high-rise. About two-thirds of the associated buildings have rent-stabilized apartments. Renters can review each building's ratings, reviews, and public records on its own page.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews of Richard Mack's properties reveal a mixed management experience. While many tenants praise the cleanliness, garbage management, and helpful staff, significant concerns arise regarding owner responsiveness and communication. Dissatisfaction with management's promptness in addressing issues is a recurring theme, with several renters noting delays and poor engagement, especially for non-urgent repairs. Tenants appreciate amenities and the overall living conditions but often feel misled by management practices and inconsistent policies. Overall, while some residents recommend these buildings for their location and features, others strongly caution potential renters about management challenges.

Reviews

Former tenant·just now

Not great, not awful

Pros

No pests Friendly staff Amenities

Cons

Bad management Inconvenient for the subway

Former tenant·8 months ago

Love it here

Pros

Staff is amazing, gym is well maintained, beautiful units!

Cons

Management can be slow to respond

Buildings associated with RICHARD MACK

145 West Street

Greenpoint

Rent-stabilized

21 India Street

4.0(15)

Greenpoint

Rent-stabilized

23 India Street

Greenpoint

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner averageLess than 0.01Violations per unit

NYC average0.81Violations per unit

4Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

2Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs

Richard Mack

Head Officer·3 buildings·603 units

4.0

15 reviews

Richard Mack

Head Officer·3 buildings·603 units

4.0

15 reviews

Highlights

Evictions

Litigation cases

About Richard Mack

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.