Nice building, responsive management
Pros
Kept very clean Beautiful furnished rooftop Pretty good soundproofing Amazing natural light Never seen any bugs Super is very nice and available All the amenities
Cons
Bedrooms are small No outlets in the bathroom Tiny fridge No ventilation in kitchen AC units are ridiculously loud
Advice to the owners
I think this building may violate fire safety requirements
Okay building, Abysmal Owner/Management Company
Pros
The space is nice and the majority of neighbors are friendly. The neighborhood is a great fit for us.
Cons
The building and property managers from The Jay Group, Avi Berkovits and Rachel Brown, are unprofessional and negligent. They do not answer emails or calls with any type of tenant questions or concerns. The building is currently without gas for one week with absolutely no resolution in sight. Nobody picks up the phone. They lied to tenants saying each individual tenant had to contact National Grid to have power reinstated Friday afternoon. That information was false. National Grid has told all of the neighbors we spoke with that they have been unable to contact the property owner or manager, and tenants are unable to have service restored directly. It must happen through the property owner/manager. This is not an isolated case of violations or lack of communication. We also experienced package theft in the building which they did not care about. We've had multiple issues with The Jay Group and would not recommend renting any of the properties they manage.
Advice to the owners
Answer your tenants in a helpful and timely manner. Maintain your buildings better. Have respect for the tenants that are paying rent in your properties.
