Herbert Donner

Name: Open violations summary
Creator: Openigloo

Shareholder·8 buildings·656 units

3.2

21 reviews

Highlights

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Litigation cases

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Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant reviews for buildings managed by Herbert Donner reflect a mixed management experience. Strengths include generally clean properties with attentive and friendly superintendents, well-kept common areas, and helpful building staff. Many appreciate spacious layouts and nice neighborhood locations. However, recurring issues impact tenant satisfaction: poor owner responsiveness, persistent pest infestations (especially cockroaches), thin walls causing noise disturbances, heating problems in colder months, and lack of modern conveniences such as online rent payment portals. Some residents express concern over rent increases and non-renewal notices with short relocation periods. Overall, maintenance staff is praised, but management communication and tenant relations often fall short.

Reviews

Former tenant·9 hours ago

Freezing, Thin Walls

Pros

The neighborhood (Jackson Heights) is lovely. The building itself is clean enough.

Cons

The walls are paper thin. So it gets *freezing* during the winter months - my bedroom was literally in the 50s at night for weeks. And management declined to fix it. For the same reason, you can hear *everything* from the neighbors - upstairs, to your side, even downstairs neighbors. Expect to never have quiet.