It's a fine place to live
Pros
View is incredible, gym is really nice and never packed, units themselves are very nice.
Cons
There were some plumbing issues in the winter and management wasn't super helpful.
No hot water in winter - get used to cold showers
Pros
Great concierge staff and location
Cons
Where do I begin. Consistently struggling to keep hot water working, especially in winter. Last winter we only had hot water 3/4 of the time and as soon as it got cold again this season, we are back to square one. I do not understand how a new building with 350+ units can get away with this level of negligence. Very poor communication and no permanent solution after years of this. Also, trash cans outside are uncovered and have led to a rat infestation. This is managed by the city but calling 311 did absolutely nothing. Trash often overflowing and blowing down the promenade. Who has uncovered trash cans in NYC!? Air conditioning was a nightmare this summer. Building neglected to maintain cooling tower which led to sediment and debris in water lines, and many residents without AC for days at a time. Building is falling apart after only 7 years. Nothing gets replaced when it’s damaged. Floors in hallways are rarely vacuumed, and even more rarely shampooed. Smoker on our floor has been given every chance to stop smoking inside and after 5 years of me living here, have done nothing to actually resolve his smoking. Maintenance team is nice but VERY inexperienced and a lot of learning as they go, often not fixing issues first attempt. In a nutshell, way way way more cons than pros here. If you’re paying market rate, seriously take your money elsewhere.
Advice to the owners
Replace the entire management team, incompetence is worst I’ve ever encountered
