Infestations, broken water boilers, security concerns
Pros
The location is great.
Cons
The building has continuous roach infestations that it is struggling to combat. Tenants regularly go hours or days without any hot water. On numerous occasions, homeless people have slept inside the lobby.
Advice to the owners
Staffing one community manager to a building with 304 units is an unsustainable organizational model. The entirety of the building needs to be fumigated, and all members of management need to be taught how to engage with tenants effectively.
Great Location Awful Management
Pros
Great location, apartment is decently sized and has good storage. Building lounge and gym are nice.
Cons
The current management company is negligent and unorganized. Several tenants have lapsed leases and the management office has provided leases with incorrect rent increases or start dates. The maintenance team is short staffed as well which delays basic upkeep/repair requests.
