Summarized from anonymous rental reviews on openigloo.
Recent tenant reviews highlight buildings managed by Philip Milstein as well-kept, safe spaces with friendly and responsive staff, especially praised for their doormen. Residents generally appreciate the amenities offered, likelaundry rooms and driveways, but noise levels from young residents can be a concern. While some criticize the high rent increases and occasional management issues, the majority approve of the owner and recommend the buildings for their cleanliness, amenities, and overall positive living experience. Residents value the quick responsiveness to maintenance requests and the safety provided by diligent doormen.
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
Nov 06, 2024: § 27-2017.3 hmc: trace and repair the source and abate the visible mold condition... less then 10sq feet at ceiling and south and west wall in the bathroom located at apt 10j, 10th story, 6th apartment from east at south
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Hazardous
21
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
Nov 06, 2024: § 27-2046.1 hmc: repair or replace the carbon monoxide detecting device(s). defective in the entire apartment located at apt 19k, 18th story, 1st apartment from north at east
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Immediately hazardous
26
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
Nov 06, 2024: § 27-2024 adm code provide adequate supply of cold water for the fixtures at plumbing fixtures in kitchen and bathroom in the entire apartment located at apt 19k, 18th story, 1st apartment from north at east
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Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
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All Properties Associated with Philip Milstein
Kips Bay
155 East 29 Street, Manhattan, NY 10016
Top Rated • 280 Units • 34 Floors
4.5(24)
Soundview
902 Evergreen Avenue, Bronx, NY 10473
213 Units • 18 Floors
0(0)
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Renter Recommendations
--% of renters recommend this building
--% of renters approve of this owner
Rents and Deposits
-- of renters received their security deposits back
It HAS NOT been reported if this building accepts electronic rent payments.
Reviews (24)
3.12 stars
2 minutes ago
Great building staff, neighbors are all in their early 20s
Former Tenant
Pros:
-building staff - doormen and maintenance are all very nice
Cons:
-building feels like a dorm. Entire building is full of young people riding the elevators up and down to party with plastic red cups. Feels like living in a sorority or frat house -building management increased rent by $500. Feels illegal
4.5 stars
1 month ago
Overall great building
Former Tenant
Pros:
Great staff Laundry room on first floor Front driveway a plus
Cons:
Young crowd can be noisy at times
Advice to owner:
Nothing to add
4.75 stars
3 months ago
Beautiful and safe building!
Former Tenant
Pros:
Love so much about this building: - Very friendly doormen - Very safe - Never had any issues with packages - Always had space to do my laundry and never had any issues with all machines being taken - With technical tickets, they are extremely responsive and fix the issue the same day if it's reported before 3pm
Cons:
No real cons! Had very noisy neighbors, but, after they moved out, I haven't had any issues with noise.
5 stars
5 months ago
Scaffolding Coming in Sept 2024 - June 2025
Former Tenant
Pros:
LOVE everything about this building. Clean, comfortable, all staff is very responsive and polite, doormen are awesome, maintenance requests are addressed within 4 hours on average. Beautiful amenities and well lit apartments
Cons:
They are putting up scaffolding Sept 2024 that will close the rooftop until at least June 2025 - be mindful if you are signing a new lease
Advice to owner:
N/A
5 stars
7 months ago
Tenant Review of Biltmore
Former Tenant
Pros:
Great amenities, great staff, no noise between floors
Cons:
Not many, laundry room can get busy.
Advice to owner:
None
4.5 stars
8 months ago
Solid Murray hill option
Former Tenant
Pros:
Kind doormen, good package management
Cons:
Outdate and expensive gym
5 stars
10 months ago
Best apartment buildinf
Former Tenant
Pros:
Doormen are amazing Responsive staff Clean
Cons:
Expensive Extra charge for amenities
4.88 stars
11 months ago
Home sweet home
Former Tenant
Pros:
Clean, responsive management
Cons:
Loud neighbors at times
4.88 stars
Over 1 year ago
Extremely well run building
Former Tenant
Pros:
Lived here for 3.5 years and loved it! The management is incredibly responsive and immediately solves any issues that pop up. Building is very safe thanks to the wonderful doormen who know EVERY resident - they never let any non-residents in without stopping them, unlike most other “doorman” buildings in the area. Maintenance requests are always fixed within 24 hours. Amenities are a nice bonus, but for a fee. Overall this building is wonderful and I highly recommend!
Cons:
- You can’t pay for ammentites on a month to month basis. Instead you have to pay for the remainder of the lease in one lump sum, which we found super frustrating. Even the roof can only be used if you pay for it - Mostly post grads in the building, but that’s to be expected for the area
Rent is expensive, Tips at holiday time can be pricey
4.88 stars
Over 1 year ago
Great building and great management
Former Tenant
Pros:
Been living here for over two years and we love it. The community, the doormen, the cleanliness. We feel at home
Cons:
Nothing to complain about
Advice to owner:
None
4.5 stars
Over 1 year ago
Great Building, crazy rent increase
Former Tenant
Pros:
Super accesible to multiple grocery stores, convenience stores, Target, restaurants. Amenities are super nice. Building staff is wonderful and vert helpful. The building driveway is an underrated yet extremely valuable amenity. Great view.
Cons:
Rent increase was insane. 20% increase while another of the same unit in the building only increased 10%. There is no rhyme or reason for their rental prices. Super loud with ambulances, HVAC unit is not super easy to use and apt temperature is very variable. They advertise parking available, but it is simply a public parking that you have to pay for.
Advice to owner:
The rent increases are absolutely heinous. There is no transparency or understanding of why the price went up, when other units in the same building stayed the same.
4.25 stars
Over 1 year ago
Clean Building and Good Location
Former Tenant
Pros:
Staff is very professional.
Cons:
Raises rent a lot!
5 stars
Over 2 years ago
Great building in Kips Bay
Former Tenant
Pros:
Amazing location and very close to Trader Joe's
Cons:
Pretty expensive compared to other buildings in the area
Advice to owner:
No advice applicable
4.38 stars
Over 2 years ago
Home for 7 years!
Former Tenant
Pros:
Amazing building, never had any issues they weren't able to resolve. Best doormen and staff in nyc. Overall experience was always extremely pleasant. Very nice apartments and one of the few that still allow you to put up a full wall to split the costs. Loved that they provided several renewal options at the end of the lease (e.g. month to month, 12 month, 17 month etc.) and you could pick the cheapest option.
Cons:
Have to pay for access to roof (combined with gym and pool) After living there 7 years, they refused to negotiate with a reliable tenant during the pandemic, while giving new residents amazing deals with free rent etc. Had to move out because of this.
Advice to owner:
Be better to good, existing, reliable tenants.
4.5 stars
Over 2 years ago
Overall great experience
Former Tenant
Pros:
Very well maintained building with full service doormen and handiworkers to keep the units and common spaces in tip top shape.
Cons:
Very large and often attracts a young, recent grad crowd that can be loud/tends to throw parties.
Advice to owner:
Overall no advice, loved living here for 3 years.
5 stars
Over 2 years ago
Wonderful building great staff
Former Tenant
Pros:
The first good apartment I’ve lived in in nyc. Staff is super friendly. Gym is great. Building is quiet. Good price good size good area
Cons:
Some of the management (not the doormen) can be pretty rude. The company made an error processing my COI for moving furniture. I stayed home from work that day only to have the delivery crew rejected at the door, despite having the coi approved and elevator booked over email 72 hours in advance. Had to pay 200 to reschedule. The manager I spoke to offered no apology and took no responsibility- just an it’s not our fault we hire a third party for this service and they made a mistake.
3.75 stars
Over 3 years ago
A Clean building
Former Tenant
Pros:
Nice building apartment
Cons:
noise from the D train subway
3.75 stars
Over 3 years ago
Biltmore is good for NYC standards
Former Tenant
Pros:
Doorman staff, fast elevators, renovated lobby, spacious units and bathroom, responsive maintenance team
Cons:
Cleanliness of floor hallways, management can sometimes do the least
Advice to owner:
Be a collaborator with the tenants who raise concerns rather than a defenseman
5 stars
Over 3 years ago
Best building I’ve ever lived in
Former Tenant
Pros:
The doormen couldn’t be more helpful and attentive, whether that making getting your packages the easiest process, opening the door for you everytime you enter/exit the buildings, or helping you bring stuff up to your apartment if you need help. Also every time I’ve submitted a maintenance request they come within 30 minutes. Hallways are always clean. Elevators are fast and readily available. Neighbors are friendly and quiet. Beautiful lobby that they decorate very nice during the holidays. Great location, can see Trader Joe’s from my apartment window and Fairway is close by.
Cons:
Annoying about the rooftop, be more lenient. If I’m paying for access to it I should be able to bring a guest.