33 Bond St LLC

Great staff, clean, great amenities

Some cockroach issues

Cockroach issue

Great building management and fixes things promptly

Have had cockroaches

More pest control

-Very clean
-Great doormen
-Amenities were good/working
-Any maintenance request was answered quickly

-Elevators (they took forever for higher floors)
-Sometimes neighbors - there seemed to be some college-aged residents. Maybe it was bad luck, but apartment next to mine while I lived there for 2 years would occassionally have parties on weekdays until 3am (loud music, screaming people, etc.). I had called the front desk twice to complain about their noise since it was during a weekday and nothing was really done.

N/A

Well maintained, elevator wait isn’t usually bad if anything it’s just at rush hour times and it’s manageable. Younger vibe. Good amenities for the cost.

People who don’t live there take all the chairs on the roof in the summer

Maybe a stricter doorman would make me feel a little safer but I’ve never felt unsafe

- management is very responsible and accessible
- great amenities
- no pests
- doormen are great and very friendly

- walls are very thin so you can hear a lot in the apartment and from room to room

thicker walls

Great building and decent amenities for a competitive rate. It's a great building to live in during your 20s - lots of young professionals and amazing rooftop

Doormen are incredibly nice but security has gotten worse over the years. Visitors were always required to check in previously, now people walk right by the front desk to the elevators

Clean building, great units, great well maintained amenities, 24 hour very helpful doorman service, very fast with maintenance requests -- pretty much anything "daily basis" things are top notch.

Managment and emergency response are not great (non "daily basis" things).

Management is very very very slow to respond, generally unreachable and (at least for us, historically) very unhelpful. Whether we're asking about moving to a different unit in the building, asking for rent extensions, trying to figure out a lease renewal situation -- expect whoever it is you're supposed to be contacting to not pick up your calls, take 1-3 weeks to respond, and not be accommodating of whatever it is you need.

We had a fire in the building, laundry machines all burnt down and air quality throughout building, especially on third floor was quite bad for an extended period and the building's main response overall was "it's not that bad, stop messaging us". No help with laundry, no rent reductions, no early lease breaks for folks with health conditions etc.

Staff is great, management is bad. Stop not helping people.

haven’t had any major issues since moving here

- common areas aren’t very well-maintained (and/or other residents treat them poorly)
- management can be slow to respond

It's brand new state of the art with incredible amenities and amazing subway access

Some street noise on the 13th floor - e.g. honking etc.
Also can hear people next door rolling up curtains

* well managed - building is well maintained, support staff is great and prompt with requests
* centrally located - close to all major subway lines and grocery stores

* amenities - building has very little to offer in terms of amenities (e.g., no gym), but you cannot opt out of it. You have to pay even if you’re never going to use the minimal amenities they have.

Either improve amenities to make it worthwhile paying for or let tenants opt out if they desire

convenient transportation and neighborhood with everything you need within 2 miles

no cons except its pricy

I generally like living here. Relative to the other buildings in the area the best parts are the deal with chelsea piers and the balconies that many apartments have. The staff are very nice and any maintenance tickets are dealt with promptly.

The sidewalk area in front of the building on bond street always has dog piss/shit. They should plant a bit of grass there in a planter. Also lots of trash on the sidewalk across the street due to people hawking junk in front of goodwill.

No complaints - building staff are great, requests are handled promptly, amenities are nice

Standard high rise issues - elevators can be crowded, some annoying rules around amenity access times and move in/move out

Responsive maintenance, clean, friendly doormen, updated units

Issues with elevators very often occurred

None

clean building and kind building service folks. easy to contact management, neighbors are very kind. central location can't be beat! updated units

gets very hot in the units facing the sun in the mornings, but the AC is super strong and works super well so no big deal

keep it up!

Does the job and the management people are very nice

Very expensive for what it is — including a very mean leasing office, the laundry room is a disaster, its a mess and half the machines never work, and things are always breaking (but they’re pretty responsive at least)

take better care of the laundry room it’s such a headache!!!

Clean, nice doormen

Rent keeps being raised by high percentages, depending on the floor you live on can be noisy

Front desk staff is nice

HORRIBLE MANAGEMENT. DO NOT SIGN HERE.
There is a hidden "tax abatement fee" for about $500 that they tack on to your rent, so the rent stabilization is not really the case. I was a tenant for 3 years and when I tried to argue the rent increase with various cases in the area including lower rents in the actual building, they did not budge but will offer months free to new tenants. Expect your rent to increase drastically. My lease ended in May and they charged me for June rent by adding a balance to my account even though my lease no longer exists and refused to reverse it saying that I should have stopped autopay in their system. They have dodged all of my calls and when I finally did get someone on the line from billing they told me accounting never closed my account but they dont know who is in charge and that they do not have a boss or a supervisor???? I now have to wait weeks for them to reimburse me via a paper check while they hold onto $4,300 and I DO NOT EVEN HAVE A LEASE ANYMORE.
After I moved into my unit a large crane went up in front of my window and a rooftop bar opened right next to my bedroom. The elevators are extremely unreliable - there is always at least 1-2 down and can take 15 minutes to get an elevator to your floor. There was also a fire in the courtyard and they closed the laundry room for months. When I left in May it was still not open. The leasing office is extremely unresponsive when you need to contact them as well and you will have to follow up several times. They will not call you back, no matter how many times you email them to call you or leave messages. They think its funny - Anne from billing was practically laughing at me regarding the erroneous $4300 charge.

Additionally safety is a huge issue - I was in my unit when the fire happened and not a single alarm went off as my unit filled with smoke. However, the alarm went off every time I turned my oven on. I called the front desk and was hung up on. It was extremely alarming and I am grateful it was not a bigger fire. I had to follow along on the citizen app to see the status.

Do better

-Awesome door persons and non management building personnel
-Good location

-Police frequent property on regular basis due to tenant issues

Replace building management and change culture to prioritize resident safety

- doormen
- lounges
- rooftop

- very poor insulation in the windows, let’s in a lot of noise even at high floors (impacts cooling and heating
- laundry machines are disgusting
- terrible insulation in walls can hear neighbors
- gym is rundown and old, fairly small. But not better than a hotel gym to get a workout in
- Construction next door is brutal 7 days a week if you like peace this is not for you
- A bit too expensive for value
- Management will not work with you

Replace or fix insulation in windows ASAP
Make amenities 24/7
Consider renovating t he gym
Also would be a plus:
Consider adding a sauna and hot tub in pool area