Overpriced apartment, frequent maintenance issues, non-responsive management
Pros
The neighbors were alright
Cons
Management--specifically Alex Abreu--often completely ignored maintenance requests and required constant emails to get him to respond to simple requests. He would say he'd follow up on maintenance issues, only to ignore them.
Advice to the owners
Fire your management team and get people who actually care about maintaining habitable apartments for your tenants.
It’s decent, good location
Pros
Not too much noise. Good location. In unit laundry, modern kitchen.
Cons
Landlord selective at responding, often ignores messages. Package theft occurs. Not cleaned thoroughly prior to move in.
Advice to the owners
Respond politely and timely to messages regarding maintenance. Improve app so that we know the status of our requests instead of making tenant have to constantly follow up. There should be someone monitoring this and making sure every tenant gets a response and resolution.
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