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A

Alex Cruz

Agent·1 building·100 units
3.4

5 reviews

Highlights

1
Evictions
10
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenants of buildings managed by Alex Cruz report a mixed experience with management. Positive remarks include responsive supers and friendly neighbors, with some appreciating the building’s character and price. However, common issues arise around poor cleanliness, pest infestations (bed bugs, roaches, mice), and unreliable heating. Garbage management and building maintenance receive mixed feedback, with delays and minimal responsiveness cited frequently. Some renters note persistent problems with elevators and laundry facilities. Many advise stronger communication and investment in upkeep, especially pest control and cleaning of common areas. Overall, management shows moments of attentiveness but often struggles with timely and effective problem resolution.

Reviews

Former tenant·4 hours ago

Moving in with partner

Pros

Responsive super who you always see around, kind neighbors, package room, natural light

Cons

Small, outdated kitchens, small closets, seemingly unnecessary fees ($10 to pay rent online, $500 roommate switch fee)

Advice to the owners

Update kitchens, be more responsive via email

Former tenant·Over 1 year ago

690 Fort W

Pros

Good neighborhood and area.

Cons

The apartment is infected with bed bugs, no heat or overheat sometimes. Elevator are out of service every week. No response from management company.

Advice to the owners

Change management and invest in your assets

Buildings associated with ALEX CRUZ

  • 690 Ft Washington Avenue
    Rent-stabilized

    690 Ft Washington Avenue

    3.4(5)

    Hudson Heights

690 Ft Washington Avenue
Rent-stabilized

690 Ft Washington Avenue

3.4(5)

Hudson Heights

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.20Violations per unit
NYC average0.81Violations per unit
5Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

13Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

2Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

A

Alex Cruz

Agent·1 building·100 units
3.4

5 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.