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U

Universal Managers

Corporate Owner·7 buildings·110 units
3.0

40 reviews

Highlights

3
Evictions
29
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Building photos

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenants of UNIVERSAL MANAGERS’ buildings frequently cite serious pest infestations, including mice, roaches, and bed bugs, often left inadequately addressed. Management responsiveness is commonly criticized as slow, unhelpful, or even dismissive. Many renters report issues with neglected maintenance like heating inconsistencies, water leaks, and poor garbage management. Security concerns, stolen packages, and unreturned security deposits are additional recurring grievances. While some appreciate the buildings' central locations and occasional effective superintendents, chronic cleanliness and infrastructure problems undermine tenant satisfaction. Prospective renters should expect challenging pest control, inconsistent management communication, and below-average upkeep in these properties.

Reviews

Former tenant·9 minutes ago

Building Review NYC

Pros

It was for a summer, good enough

Cons

Small, kitchen was not really functional

Former tenant·1 month ago

Uncontrolled Bed Bug Infestation

Pros

Decent building in good location.

Cons

Bed bugs were reported on the 2nd and 4th floors in January 2026. Because management didn't notify neighbors as required under NYC law, the bed bugs have now spread to the 3rd floor and other additional units. The original units have not had complete treatments, the newly infested units have had no treatment, and management has still not notified the rest of the building, They're slum lords who don't care that the entire building is now infested with bed bugs.

Advice to the owners

Well, following the law would be a good start. You should treat problems proactively (like the broken trash chute door) before they become building wide issues and hurt even more people.

Buildings associated with UNIVERSAL MANAGERS

  • 540 E 5 St
    Rent-stabilized

    540 E 5 St

    2.9(18)

    East Village

  • 447 West 37 Street
    Good cause

    447 West 37 Street

    2.3(4)

    Hudson Yards

  • 449 West 37 Street
    Good cause

    449 West 37 Street

    4.1(2)

    Hudson Yards

  • 202 East 7 Street
    Good cause

    202 East 7 Street

    2.3(8)

    East Village

540 E 5 St
Rent-stabilized

540 E 5 St

2.9(18)

East Village

447 West 37 Street
Good cause

447 West 37 Street

2.3(4)

Hudson Yards

449 West 37 Street
Good cause

449 West 37 Street

4.1(2)

Hudson Yards

202 East 7 Street
Good cause

202 East 7 Street

2.3(8)

East Village

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.25Violations per unit
NYC average0.81Violations per unit
6Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

6Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

16Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

U

Universal Managers

Corporate Owner·7 buildings·110 units
3.0

40 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.