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S

Samuel Lu

Head Officer·2 buildings·27 units
3.7

6 reviews

Highlights

No
Evictions
2
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent reviews of buildings managed by Samuel Lu reveal a mixed management experience. Tenants value the good locations, safe environments, and regular pest control efforts, though some buildings suffer from ongoing cockroach and mice problems. Management is generally responsive and maintenance is handled fairly quickly, but delays and communication issues occasionally occur, especially regarding repairs and superintendents. Garbage management and cleanliness ratings vary, with some tenants noting poor conditions. Rent increases after lease renewals have caused tenant dissatisfaction. Overall, tenants appreciate the landlord's responsiveness and building amenities but suggest improvements in pest control, super presence, and communication consistency for a better living experience.

Reviews

Former tenant·10 minutes ago

Good Location & Price

Pros

relatively clean, good maintenance, safe

Cons

building takes forever to respond, there were mice but they got rid of them

Former tenant·Over 1 year ago

Renovated apartment but cockroach issue

Pros

Renovated bathrooms and kitchen

Cons

Cockroaches present upon moving in

Advice to the owners

Fix the cockroach issue

Buildings associated with SAMUEL LU

  • 224 West 21 Street
    Good cause

    224 West 21 Street

    3.7(6)

    Chelsea

  • 222 West 21 Street
    Good cause

    222 West 21 Street

    Chelsea

224 West 21 Street
Good cause

224 West 21 Street

3.7(6)

Chelsea

222 West 21 Street
Good cause

222 West 21 Street

Chelsea

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.03Violations per unit
NYC average0.81Violations per unit
1Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

S

Samuel Lu

Head Officer·2 buildings·27 units
3.7

6 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.