Summarized from anonymous rental reviews on Openigloo.
Recent reviews of buildings managed by Samuel Lu reveal a mixed management experience. Tenants value the good locations, safe environments, and regular pest control efforts, though some buildings suffer from ongoing cockroach and mice problems. Management is generally responsive and maintenance is handled fairly quickly, but delays and communication issues occasionally occur, especially regarding repairs and superintendents. Garbage management and cleanliness ratings vary, with some tenants noting poor conditions. Rent increases after lease renewals have caused tenant dissatisfaction. Overall, tenants appreciate the landlord's responsiveness and building amenities but suggest improvements in pest control, super presence, and communication consistency for a better living experience.
Reviews
Former tenant·10 minutes ago
Good Location & Price
Pros
relatively clean, good maintenance, safe
Cons
building takes forever to respond, there were mice but they got rid of them