Broken pipes, broken hear
Pros
The other tenants were nice people
Cons
Upstairs neighbor's toilet outlet pipe burst one morning, flooding our bathroom with their sewage. Management was extremely slow to respond, and the super did a really subpar job of remediating the sewage floor. Our bathroom ceiling was fully saturated with sewage and they would not replace it. Took 3 days to hunt down the owner of the building so we could break our lease. Outside of the sewage incident, the building had a bad roach problem and garbage was constantly piled up in the courtyard.
My experience at 400 Rugby Road
Pros
-Great building for a family of 4+ -Maintenance are up kept -Great lobby space -Sensible door man -Washer & Dryer -Private back yard
Cons
Doorman should be around for 12 hours Package are susceptible to theft
Advice to the owners
Hire younger staff
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