Financial District, Manhattan, NY 10006
18 reviews
Rent-stabilized apartments
This building has apartments that entitle you to a renewal and limited rent increases.
Good cause building
This building guarantees a renewal and capped rent increases, if you follow your lease terms.
Cleanliness
Trash management
Pest control
Water pressure
Heat
Neighbors
Noise levels
Owner responsiveness
Cleanliness
Trash management
Pest control
Water pressure
Heat
Neighbors
Noise levels
Owner responsiveness
Renters received their security deposits back
Electronic rent payments
From past 10 years · Updated 4 days ago
Average violations per unit in this building is better than the city average.
What is the typical rent increase each year?
Over 1 year ago
This building is literally the worst at rent renewals. They sometimes start offering six months in advance, always at ridiculous rates of 9%-10% over your last lease. They refuse to negotiate, saying they use “dynamic pricing”. No one in the office will speak to you, and they aren’t allowed to make decisions. Only someone above them off-site that you’ll never be able to speak to can make leasing decisions. So they pick whatever time in the year is most advantageous for them price-wise, send you a renewal link via email, refuse to negotiate all the way up to your lease expiration, refuse to lower the rate offered as rental rates across the board decrease, and won’t even speak to you.
Over 1 year ago
In addition to rent, what are the fees for amenities and pet fees required by the owner?
Over 3 years ago
There is a 50$ a month fee for the gym / lounge. And the pets are a one time $500 fee
Over 3 years ago
Financial District, Manhattan, NY 10006
4.2
18 reviews
Violations, complaints, infestations, and more — pulled from official data. Unlock insights to see the full report.
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Renters recommend this building
Renters approve of the building's owners
Summarized from anonymous rental reviews on Openigloo.
Building staff was excellent. Front desk was very friendly/helpful (never lost a single package here), and trash rooms were well maintained. Management was responsive and communicative. Laundry was on every floor, and I didn't have an issue with machine availability/upkeep (usually went late at night though) Elevators were reliable and relatively fast/modern I used Astound/RCN for Internet, and had no issues.
Aggressive renewal rates (always ~8%) Noise was an issue, especially after I moved from the 22nd floor to the 4th floor; the windows had poor sound insulation against highway traffic. The water pressure was a bit on the weaker side than I would have liked. Cooling was a mixed bag. No issues in my first apt in this building. My second apt here featured one wall unit that turned off every few minutes, and another wall unit that made popping sounds and ultimately ended up bursting into smoke + burning/chemical smells. Had 1 roach and 1 mouse over 3 years; not the worst but not zero either
Clean, responsive maintenance, friendly staff
Rent keeps going up!
Do you own or manage 21 West Street?
Respond to tenant reviewsRodents, pest, mold, inadequate heat or hot water, defective building parts
Smoke detector issues, inadequate lighting, no lighting for stairways
No peephole on a door, no street number on the building, unlawful keeping of animals
Missing or non-compliant with administrative information orders or filings
