Typical NYC Landlords
Pros
The location is decent. Heat and hot water generally work. Trash/recycling goes in the basement, and someone brings it to the curb on the select days.
Cons
The management is incredibly unresponsive. They might or might not respond to emails, and they took months to resolve many complaints (ie. heat, intercom). I also had to file a rental insurance claim for an incident, and the management never sent me a report of the incident despite a verbal assurance in-person and months of repeated emails. The basement does see cockroaches, although pest control is pretty decent. There's no compost bin, but perhaps that's for the best.