Awful Management Company
Pros
Reasonable rent in great UES location
Cons
Management company was impossible to get a hold of. Dealt with a mouse issue for several months without receiving assistance or solution from management.
Mice & The Invisible Landlord
Pros
Good location, rent was never raised drastically year over year
Cons
While the super was always difficult to hear back from and the management company never remembered anything and always had a different person answer the phone, it was worth it for the price until we had a mouse infestation. 6 months of trying to take care of pest control and we never once got the landlord directly on the phone. I believe he was invisible, they would always claim he’d call or use him as a threat but we’d never hear from him. All communication with the exterminator & responsibility for the situation was put on me and it was never resolved. We ended up giving a 60 day written notice we were leaving only to have them withhold our security deposit two months later claiming they didn’t know about a mouse and that we didn’t tell them we were leaving or return the keys. All lies. It was a complete mess and my worst rental experience of 5 years & 3 buildings in the city.
Advice to the owners
Take care of your building & answer your tenants