Terrible Property Management
Pros
Friendly neighbors, quiet area, large apartments, elevator, trash chute, laundry in building
Cons
Property management is awful. It is incredibly hard to communicate with them because they have made the choice to only be accessible via phone. They do not have an email address you can contact to maintain a paper trail and they do not follow up. Renewals must be sent in via fax. FAX! The tenant portal is a joke. It's just to pay your rent but you can't send any complaints or contact the property management in any real way. The super (William) might as well be nonexistent -- he barely responds to texts/calls, even when issues are urgent. It will take weeks, if not months, to get any non-urgent issues resolved. Expect a few days/week or two for urgent issues. Sometimes they'll turn the heat off without telling anyone, so you'll go to hop in the shower only for it to never get warm. There are roaches in this building and lots of them.
Advice to the owners
Get an email address to communicate with your tenants! We pay you enough to have an email!
Goldberg Really Sucks
Pros
Most neighbors are okay and the building has elevators
Cons
The property manager sucks and is condescending.
Advice to the owners
Do better.
