Landlord is not responsive
Pros
Building is quiet, good neighbors.
Cons
Hasn’t fixed a slew of issues in the building. Flippant about pest control, heat is wildly insufficient, hasn’t repaired broken buzzer, can’t even be bothered to label the doorbells, hasn’t fixed broken mailbox lock, slow to respond to caved in ceiling. Generally rude and does not care about the living conditions of the tenants.
Advice to the owners
Sell the building to someone else and find a new job. Or accept that your tenants concerns are serious ones and that you should care about their health, safety, and quality of life