Overall, a pretty good place to live. No big problems.
Pros
The super, james, is very sweet. I've never had a pest problem. Rarely, a dead roach pops up in the hallway. But no rodent problems etc. Repair portal on tenant site leads to relatively prompt responses.
Cons
Upon move-in, the place was really dusty and had dirty floors. Management clearly had not had the place cleaned after the previous tenant evacuated, and was completely uncooperative when I asked for a discount upon move-in since it's standard to move into a clean space.
Advice to the owners
You owe your tenants clean spaces when they pay an arm and a leg to move in.