Overall Nice Apartment
Pros
No pests, many amenities, quick maintenance repairs, decent management communication but can be better
Cons
Walls are thin so you can hear a lot noises. Things do tend break down a little often (elevator, laundry, water pressure/temp/running) but they do get fixed within 24-48 hours after management is contacted. No front desk security, backyard and gym is not maintained very often.
Advice to the owners
Hire a front desk person
Poorly maintained - mold everywhere
Pros
Great folks living here, pet friendly
Cons
When the building was new you could overlook poor maintenance. The day to day cleaning of the place is great but the super and management company might as well not exist. The gym is full of mold from a leak in the roof that has been there more than 9 months. Packages were constantly being stolen and the company did nothing until someone who broke in steal packages threatened a tenant with a crowbar. The backyard is full of rotting wood that used to be furniture. Nothing is maintained and rent keeps going up.
Advice to the owners
Respond to tenants and do something about all of the backlog of maintenance. Hire an actual super