Summarized from anonymous rental reviews on Openigloo.
Tenant reviews for buildings managed by EQUITY RESIDENTIAL MANAGEMENT, LLC reveal a pattern of responsive and friendly staff, including doormen and maintenance teams, contributing to well-maintained common areas and amenities. However, many residents express frustration with frequent elevator outages, construction noise, and rent increases—sometimes steep and perceived as aggressive. Heating, water, and pest control services are generally reliable, but some older buildings face maintenance and cleanliness challenges. Management communication is usually timely but can occasionally feel impersonal. Overall, expect decent service in well-located, amenity-rich buildings, tempered by typical urban inconveniences and rising rental costs.
Reviews
Former tenant·9 minutes ago
Raises rent too much
Pros
Good workers
Good amenities
Decent area
Cons
Raises rent too much
Heat broke a lot or made noise
Former tenant·15 minutes ago
Great Find Overall
Pros
The staff are great and very kind. Communication from management is timely and informative
Cons
Earlier in the year the elevators were having some issues, but management had them running again very soon.