Summarized from anonymous rental reviews on Openigloo.
Recent reviews for buildings managed by FIVE STAR MANAGEMENT CO INC reveal a mixed yet generally positive management experience. Tenants appreciate well-located, clean buildings with friendly neighbors and quiet environments, especially in Upper West Side locations. Elevators are frequently mentioned with some reliability concerns, but past issues have reportedly been addressed. Garbage management is mostly good, though occasional pest and security complaints appear in select buildings. Responsiveness from the management varies, with some renters noting timely and helpful interactions, while others express frustration over slow responses. Overall, expect clean, well-kept buildings with warm community vibes, though elevator upkeep and responsiveness could benefit from more consistency.
Reviews
Former tenant·14 hours ago
DO NOT LIVE HERE
Pros
It’s a great location, awesome quiet neighborhood.
Cons
None! Used to have elevator problems but those were resolved a few years ago.
Former tenant·4 months ago
Great value and location
Pros
Location, elevator, friendly neighbors
Cons
Some pest control issues in the basement (where the laundry is), management is often unresponsive