Summarized from anonymous rental reviews on openigloo.
Reviews for 320 West 38 Street emphasize a well-maintained and clean luxury building with attentive, friendly staff and efficient management. Residents value the modern units with ample closet space, in-unit laundry, strong water pressure, and amenities like a nice gym and pool. The building offers a serene environment with thick walls ensuring quiet despite a lively Midtown location. However, many tenants caution about the noisy, hectic neighborhood marked by homeless presence, occasional street garbage, and traffic congestion. Heating costs can be high, and a few reported minor pest issues. Overall, the building is highly recommended for renters prioritizing service and quality amenities.
Reviews (9)
4.38 stars
5 months ago
Amazing building to live in
Former Tenant
Pros:
Lobby is extremely nice, staff / management are super friendly and take their jobs seriously, amenities are cheap and clean, overall extremely satisfied
Cons:
Expect your heat / AC bill to be astronomical, especially in the wintertime
4.62 stars
6 months ago
really felt like home
Former Tenant
Pros:
attentive staff. they remember your names and your hobbies. super clean. they always cleaning the hallway or the elevators or the gym.