Loved it here
Pros
Well maintained and clean.
Cons
Was a little further from the subway than I’d like.
Advice to the owners
Do better with the trash.
Freestone Is the Absolute Worst
Pros
Apparently renovated 2017, laundry in building (1 washer, 1 dryer, lousy card payment system, but better than schlepping to a laundromat and arguably cheaper)
Cons
Absolutely god-awful “management” courtesy “Freestone Property Group”: they are totally unresponsive, even to emergencies, and completely unreachable in any meaningful way, everything must be submitted through TenantApp (which worked fine under the previous and mysteriously vanished McNam Management but is an utter mess now)
Advice to the owners
Treat your tenants with all the respect you can muster and then some. Get a phone number. Fix leaks. Respond to complaints. Take action. Do better and actually earn your exorbitant, outrageous rents.