Generally well run
Pros
The super is responsive. Heat runs properly.
Cons
Occasional roach sightings (single-digits in a year,). There is an exterminator who visits the building monthly. Leak issues. Owner playing whack-a-mole with the system. Dogs not permitted.
landlord is a bully
Pros
pre war building, so the rooms are large
Cons
trash area of basement is nasty, over 60 units in building, only 4 washing machines and 2 dryers. Building has problems, leaky ceiling when it rains. Landlord is nasty and a bully, cursing and yelling when doing a simple drop off.
Advice to the owners
get a middle man if you are too emotional to talk to tenants.