What do tenants say about Katherine Chou?

Katherine Chou has an average tenant rating of 2.7 out of 5 across 37 reviews.

How many violations does Katherine Chou have across their portfolio?

Buildings managed by Katherine Chou average 2.62 open violations per unit, more than the citywide average of 0.81.

Would renters recommend buildings managed by Katherine Chou?

25% of tenants who reviewed buildings managed by Katherine Chou would recommend living there.

Has Katherine Chou had any evictions?

Katherine Chou has 15 recorded evictions across their portfolio.

Is Katherine Chou on the worst landlords list?

Katherine Chou has not appeared on the NYC worst landlords list.

Has Katherine Chou had any litigation cases?

Katherine Chou has 12 housing court litigation cases across their portfolio.

Is Katherine Chou responsive to tenants?

25% of tenants who reviewed a building managed by Katherine Chou approve of how it is run.

How many buildings does Katherine Chou own or manage?

Katherine Chou owns or manages 9 buildings totalling 103 units.

Katherine Chou

Shareholder·9 buildings·103 units

2.7

37 reviews

Highlights

Evictions

Litigation cases

About Katherine Chou

Katherine Chou is a poorly regarded shareholder. Across their buildings, tenants rate them 2.7/5 across 37 reviews, with 25% recommending their buildings and 25% approving of them as an owner or associate. Their portfolio records 15 evictions, 270 open violations, and 12 litigation cases. Data last updated September 8, 2026. Katherine Chou is a shareholder associated with a portfolio of 9 buildings and 103 units built primarily between the 1900s and the 1990s. The portfolio is concentrated in multiple neighborhoods across Manhattan, including Lenox Hill, West Village, Hell's Kitchen, East Village, and Hudson Square. The buildings are mostly low-rise. About half of the associated buildings have rent-stabilized apartments. Building-level ratings, reviews, and open-data records are available on the associated building pages.

Renter recommendations

Renters recommend associated buildings

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Tenant feedback on buildings managed by Katherine Chou reveals a mixed picture. Positives include good locations, spacious units, and helpful doormen in some buildings. However, many renters express frustration with poor management responsiveness, delayed maintenance, and subpar cleanliness. Recurring issues involve pest infestations, noise disturbances, and building disrepair. Communication often lacks professionalism, with some tenants reporting disrespectful interactions. Security concerns such as unsecured mailboxes and presence of unauthorized individuals have been noted. While a few buildings receive praise for updated features and helpful staff, overall management frequently falls short in timely repairs, tenant support, and maintaining a safe, clean environment.

Reviews

Former tenant·8 minutes ago

Management is Older

Pros

Close to subway

Cons

They won't answer or do anything about any inquiries

Former tenant·44 minutes ago

Cleanliness in public areas needed

Pros

Finally quiet after squatters removed

Cons

Needs more cleanliness in hallways

Advice to the owners

Upkeep needed on building

Buildings associated with KATHERINE CHOU

Good cause

18 King Street

3.3(3)

Hudson Square

Good cause

370 West 52 Street

1.7(5)

Hell's Kitchen

Good cause

366 West 52 Street

2.4(7)

Hell's Kitchen

Good cause

29 7 Avenue South

2.3(7)

West Village

Building ratings

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Cleanliness

Trash management

Pest control

Water pressure

Heat

Neighbors

Noise levels

Owner responsiveness

Rents and deposits

Renters received their security deposits back

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is worse than the city average.

Owner average2.62Violations per unit

NYC average0.81Violations per unit

68Class C

Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

143Class B

Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

59Class A

Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I

Missing info

Missing or non-compliant with administrative information orders or filings

FAQs

Katherine Chou

Shareholder·9 buildings·103 units

2.7

37 reviews