Unresponsive Management but overall good apartment
Pros
The building is clean, free of pests, and the super works hard to make sure the hallways are clean. It's also relatively inexpensive, and though the apartments don't have frills they are completely safe.
Cons
The management company is horribly unresponsive. You have to threaten to call 311 before they will respond to an inquiry, even minor ones.
Advice to the owners
Hire more people to respond to tenants!